Refund & Return Policy
No Returns Accepted
- Due to the personal, energetically sensitive nature of crystals, we do not feel comfortable accepting any returns. Once a crystal is selected, it has found its new home!
- If you receive your crystal and it does not meet your expectations for any reason, please reach out to us using the contact form. We want you to be completely satisfied with your new juu juu! Depending on the circumstances, we can offer a replacement, store credit, or refund. Please note that shipping fees are non-refundable.