Refund & Return Policy
No Refunds & No Returns Accepted
- All sales are final.
- Due to the personal, energetically sensitive nature of crystals, we do not feel comfortable accepting any returns. Once a crystal is selected, it has found its new home!
- If you receive your crystal and it does not meet your expectations for any reason, please reach out to us using the contact form. Depending on the circumstances, we may be able to offer you a replacement or store credit. Please note that shipping fees are always non-refundable.
- If your crystal breaks in transit and it is broken upon arrival, please contact us to let us know. We want you to be completely satisfied with your new juu juu!
- If your crystal breaks after being in your possession, unfortunately there is nothing we can do to fix it. Please be gentle and handle them with care!